IT SERVICES

Professional IT services and solutions

Use our wide range of services. Our experts offer support and services for solutions.

We can manage some or all of your IT infrastructure and adapt products and our services so that your company can work in a future-proof and efficient manner.

We also offer a wide range of know-how for hardware and software solutions, customer service, procurement and logistics. We provide the operational skills necessary to meet your IT challenges.

MANAGED SERVICES

We take over the management of your IT infrastructure

Managed services are an effective way to ensure that your IT infrastructure delivers maximum benefits for your company. So that the managed services are designed efficiently and optimally, we consider the strategic development and the future requirements of your company together. Managed services can optimize and accelerate processes, as well as provide important functions and KPIs. Managed services are always evaluated according to the added value that they develop within an organization. Our service management team ensures that our services and SLAs develop in close cooperation with our customers and that they adapt to the current circumstances and business processes.

SERVER MANAGEMENT

As a specialist in Microsoft server technology, we advise, install and maintain all server operating systems. We have expertise in all standard Microsoft products, such as; Windows, Exchange, Hyper-V, Active Directory, Cloud, SQL, we also have competencies in VM goods and Citrix.

CLIENT MANAGEMENT

Our client management specialists have years of experience and can take on further tasks in addition to the classic support tasks, software rollouts, user administration, Exchange, cloud. The System Center Configuration Manager (SCCM) and other applications are used to manage the clients.

INFRASTRUCTURE

With our years of expertise in planning and executing infrastructure projects, we would be happy to advise you on the latest and most modern IT solutions so that your IT infrastructure always remains powerful. From consulting to project management to implementation, you receive all project services from a single source. We always take the security aspect into account, both with regard to Microsoft and with regard to firewalls, mail servers or cloud solutions.

ROLLOUT & MIGRATION

We have years of experience with implementation and migration projects. We ensure optimal, targeted implementation in your rollout project. We make sure that the project flow does not disturb the operative business and that your specifications regarding time and budget specifications are adhered to.

ON-SITE SERVICES

Our IT consultants and technicians are, of course, happy to carry out all service desk tasks at the customer's site - worldwide. Our service desk experts take inquiries from our customers and process them stringently with the aim of restoring the working ability of IT users as quickly as possible.

SERVICE DESK

Interruptions in the "workflow" of a company can not only cost time and money, but also lead to further delays within the business processes. The Service Desk from ITE is the central point of contact for our customers and allows a quick and transparent solution to your problems.